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7:30 – 8:30 – Breakfast at hotel


8:00 – 9:00 – OWNER’s ONLY/Audienceview Users Breakfast


9:00 – 10:30Education Session #4“ACCESSIBILTY for the Theatre” – Best practices for addressing

accessibility customer service needs for your customers online and in person as well as best practices for addressing accessibility needs when casting and hiring for your theatre.


10:30 – 10:45 – Break


10:45 – 12:00 Education Session #5 – “MARKETING in today’s busy world” - Brand identity, crafting cohesion in what is presented to an audience, purchasing advertising on streaming sites, TV and OTT and creating messaging that works well in different segments of your marketing.


12:00 – 1:30 – Lunch at Beef & Boards presented by our Chef and food vendors with possible presentation on food trends


1:30 – 3:00 – Open Forum


3:00 – 8:00 Group Activity

Tour of the Indianapolis Motor Speedway, Access to Motor Speedway Museum and the Dinner on your own at The Garage Food Hall in downtown Indianapolis.


8:00 – Hospitality Suite open

Caitlin Cafiero Headshot.jpg

is a disabled accessibility educator who focuses on making theater more inclusive for disabled people. Caitlin has done professional development for theaters in Indiana, New York, and Massachusetts as well as serving as an accessibility consultant for plays. She is currently a doctoral student at Syracuse University working towards a PhD in Cultural Foundations of Education with an emphasis in disability studies. 


JAHNA EICHEL, CEO AND FOUNDER OF THE CREATIVE AGENCY is back for a second workshop and this time takes you into the world of streaming and all things online. Jahna has been working with Candlelight on their recent campaigns. You may have remembered her execution of the social campaign for CATS


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